05/09/2018
After the great success achieved by the first and second stages of the initiative of Asharqia Chamber, which is provided free of charge, that to qualify and train 3000 young men and women in order to introduce them to the labor market, and to provide them with required skills and knowledge for new jobs that approved by the Council of Ministers for the mandatory settlement in 12 economic activities that are limited to Saudi citizens only.
The Chamber will launch the third phase of the initiative for training in the "Sales Skills of Sales Personnel" program on Sunday, September 9, and will run until September 12, 2018.
The program is part of the third phase of the initiative, which is hosted at the headquarter of the Chamber in Dammam; from 4 pm to 9 pm. The program is free of charge as the participants, who have received the number of hours of the training program, are entitled for attendance certificates.
The Chairman of the Board of Directors Abdul Hakim bin Hamad Al-Ammar Al-Khalidi said that the first and second stages of the initiative recorded a great interest of the registered people.
A large number of young men and women participated ass they wish to develop their potential and acquire skills and new information from expertise in this field.
They trainees were trained at a rate of 5 hours per day by academic trainers who had the scientific experience and also practiced business in the field and had a deep practical experience in all the details provided to the trainees, where the Chamber is keen that the training has an effective impact on the participants.
AlKhalidi said that the third phase would be held within four days. The program "Sales Skills" aims to detect the needs of customers using smart questions; to identify the patterns of these customers and how to deal with each type of them; to develop sales skills face to face and over the phone; to overcome the fear of selling and responding; the ability to negotiate and persuade and develop relationships with customers; the presentation of concepts of science and art of selling and marketing modern; the specifications of the seller excellence; training on practical steps to make the sale process successful; to develop practical skills in the application of selling theories; to identify the needs of customers efficiently and effectively; the preparation of sales reports according to standards that take into account the foundations of marketing and sales; to develop presentation skills, and to break the barrier of fear and tension when standing in front of customers.
The program deals with many aspects, including the classification of customer segments and knowledge of target customers; the relationship of needs to purchasing motives; listening skills; emotional intelligence; negotiation and persuasion skills; as well as practical training on how to deal with customer objections and excuses; the most important reasons for the lack of customer approval to buy; cross-selling and upward sales; time management of sales staff; the skill of handling customer interdiction professionally; the skills to search for potential customers to buy; and fatal mistakes in sales and how to avoid them.
